In today’s climate, the threat of violence is, unfortunately, something we must all take seriously. Whether you work in a shopping centre, entertainment venue, hospital, or office building, being prepared for the unthinkable is no longer optional—it’s essential. That means knowing how to respond swiftly and safely to threats involving weapons such as knives, firearms, or explosive devices.
This blog offers a practical overview of how to handle these situations calmly and professionally, with safety as the highest priority.
Gun and Knife Threats – Immediate Danger Calls for Measured Response
If an individual is seen or reported to be armed—whether with a firearm or bladed weapon—the threat must be treated with the utmost urgency. Here’s what to do:
Raise the Alarm (Code Black):
Immediately alert all security personnel using your site’s designated signal. Remain calm but clear when relaying the threat—panic spreads fast, but so does professionalism.
Evacuate if Safe to Do So:
If it’s safe and won’t draw attention, begin evacuating others from the immediate area. Guide them quietly to designated exits or secure areas. Calm, controlled movement is key.
📞 Call Police Immediately:
Provide the most accurate information possible—location, appearance, weapons sighted, direction of movement, and any suspicious behaviour.
🎥 Use CCTV for Eyes-on Monitoring:
If your site has surveillance, use it to track movements. Real-time updates can be a game-changer for emergency services.
🧠 Don’t Be a Hero:
Never attempt to approach or confront an armed offender unless you are trained and directed to do so by law enforcement. Your job is to observe, report, and protect life.
Bomb Threats – When the Danger is Unseen
Bomb threats can be terrifying due to their invisible nature—but the right response can save lives.
📞 Keep the Caller Talking:
If a threat comes in via phone, remain calm. Try to gather details: When will it explode? Where is it? What does it look like? Why was it placed?
📝 Record Everything:
Take notes on the caller’s voice, background sounds, and any specific statements. Keep them on the line as long as possible without provoking them.
🚨 Notify Police Immediately:
As soon as the call ends, report everything to law enforcement. Every detail helps.
🚷 Evacuate If Instructed:
Follow your site’s bomb threat procedures. Use evacuation routes, don’t touch any suspicious items, and listen closely to emergency services.
📋 Search Only If Safe and Directed:
Trained staff may assist in searching the premises, but if anything suspicious is found, do not approach or handle it. Secure the area and wait for the bomb squad.
Final Thoughts
Whether the threat is visible or hidden, real or hoax, the key principles remain: stay calm, act with purpose, and always prioritise the safety of others. No one can predict when danger might strike, but by preparing ourselves and our teams, we can ensure that when it does, we respond with professionalism and care.
Stay safe out there—and remember, readiness saves lives.